This means that if you already have software open (for example ENTTEC Pro Manager) which may have ‘latched’ onto the USB port your chosen software might not be able to access the DMX USB PRO / DMX USB PRO MK2. Only one program can be trying to control your USB device at a time. Use the top row of faders in ‘Simple Desk’ to control each channel). If you are unsure if your software is compatible then we recommend using QLC+ (Use Input/Outputs to identify DMX USB PRO / DMX USB PRO MK2 and activate the output. The 3rd party developer is responsible for the implementation and maintenance of their software and compatibility with our devices. Please check with the 3rd party developer that the DMX USB PRO / DMX USB PRO MK2 is supported. The DMX USB PRO / DMX USB PRO MK2 are Open Source Hardware, this means that 3rd party developers can use our API (instructions) to allow their software to work with the DMX USB PRO / DMX USB PRO MK2. To update the software, please visit the developers website.ĮNTTEC Pro Manager: Using the link provided, download the latest version of Pro Manager from the Download Section. Repeat this process along with any required restarts until ‘You’re up to date' appears'. Install all updates, included any listed under ‘View Optional updates’. To update Windows access Control Panel>Update & Security>Windows Update. We recommend that you make sure that your chosen software and the operating system are both up to date: This price point makes the new Enttec / CAST arrangement a very strategic one.ĬAST Software has included the relevant library file in wysiwyg Perform Release 20.Windows This guide is based on Windows 10.Ī common cause of not being able to find the device within your software is conflicting drivers, or multiple pieces of software open at the same time all trying to access the device. The new Enttec driver is unique in that it is priced below $200 USD, a definite bonus for the budget-conscious User. While wysiwyg supports numerous lighting consoles directly through Ethernet, relatively few third-party developers create hardware interfaces that are compatible with the program. The DMX USB Pro is already supported by over a dozen software packages, ranging from lighting control programs (ShowCAD, LightFactory, MagicQ, FreeStyler) to Media Servers (Arkaos, Resolume), visualizers and miscellaneous other software programs (Virtual Magic Sheet, Capture). This collaboration widens the market for both companies, giving wysiwyg Users yet another option for hardware and showing DMX USB Pro owners that this versatile and inexpensive piece of equipment can hold its own in a professional and rigorous context. Testing is now complete of a new, inexpensive driver that enables wysiwyg Users to plug their DMX consoles into an Enttec DMX USB Pro, which acts as the interface to their computer.

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